Life Insurance: 5 Key Adoption Drivers Based on Customer Experience

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Life Insurance Industry in India has shown a growth rate of 10.73% in 2019 compared to 2018 in total first-year premium collection. Expected growth in the Life Insurance Industry is approximately 12-15% percent annually for the next three to five years. Private players occupied a market share of 33.51% in new business in 2019 This report offers insights into the customer perception and delight drivers obtained based on customer reviews and online conversations relating to life insurance in India.

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