While fast, productive, and efficient communication is crucial in the

business world, many people keep falling short in this area. Even

though the reasons could vary, it might be as simple as not using the

right tools.



Fortunately, progress in technology can empower your employees to be

more collaborative at work and achieve better productivity. One such

technology, instant messaging (IM), has become very popular, not only

with people but also with businesses. The great thing about instant

messaging is that it's almost as instantaneous as a phone call and

contains record-keeping features of email messaging.



Nowadays, IM apps are geared toward the work environment, allowing

users to communicate and collaborate efficiently through numerous

features that go beyond merely receiving or sending messages.

Companies will soon realize that instant messaging is one of the best

ways to boost business communication and collaboration.



WHAT IS INSTANT MESSAGING IN BUSINESS COMMUNICATION?



Instant ...