While fast, productive, and efficient communication is crucial in the
business world, many people keep falling short in this area. Even
though the reasons could vary, it might be as simple as not using the
Fortunately, progress in technology can empower your employees to be
more collaborative at work and achieve better productivity. One such
technology, instant messaging (IM), has become very popular, not only
with people but also with businesses. The great thing about instant
messaging is that it's almost as instantaneous as a phone call and
contains record-keeping features of email messaging.
Nowadays, IM apps are geared toward the work environment, allowing
users to communicate and collaborate efficiently through numerous
features that go beyond merely receiving or sending messages.
Companies will soon realize that instant messaging is one of the best
ways to boost business communication and collaboration.
WHAT IS INSTANT MESSAGING IN BUSINESS COMMUNICATION?